Fix: Hulu Playback Failure on your device in 2021

Hulu is an American Subscription-based video streaming platform that provides undelayed access to many TV shows and series. People enjoy watching their favorite shows on Hulu in their free time. But the Hulu playback failure error ruins all their watching experience. Usually, Hulu throws an error code that helps you detect the cause for the problem but sometimes it just shows “Playback Failure” occurred and exits the video. Also, this error is not specific to any device that means you can face the playback error on any streaming device like Xbox One, Xbox 360, Amazon Fire TV, Roku, PlayStation, etc.

So, if you are facing this annoying error on your device then this article is for you. In this article, we will see how we can fix the Hulu playback error on any streaming platform.


Hulu is an on-demand video streaming platform and it is one of the three main streaming platforms in the United States. It was launched on October 29, 2007 and has more than 41 million users worldwide. Its majority stakes are owned by Disney

Hulu is a subscription-based OTT platform. That means to enjoy the shows on Hulu you need to have a subscription on your account. There are different types of subscription plans on Hulu. The users choose the one with ads and then use the adblockers to avoid ads while watching on Hulu.

Hulu keeps on adding new features like AI-based video suggestions, etc. for its users this makes it one of the best choices for watching shows and movies.

What is a Hulu playback failure error:

Hulu keeps on saying playback failure when the user is not able to connect with the Hulu server. Or if the Hulu server is not able to respond to the user’s request. This usually happens if the server used to start playback has expired, or if the server is under maintenance.

What are the causes for Hulu plus playback error:

As we know, the Hulu playback errors are caused when the user device is not able to communicate with the Hulu server and vice versa. This can be due to network connection problems on the streaming device or with the device itself. So, you must try some general fixes to fix them like using Hulu on some other device and network, etc.

But if you still face video buffering, freezing video, and other playback issues then there is a chance that the problem is not from your end. That is the cause for the error is Hulu itself. In such cases, you must visit the official site of Hulu and check if the servers are down. If Yes, then you’ll have to wait but if the server is up and you are still facing the playback error on your video then here are few solutions that you can try to fix from your end.

Also read: How to avoid ads on Hulu

How to fix playback error in Hulu:

Here are the simple and easy solutions to fix the Hulu playback failure. Let us begin with our first solution

Restart your router:

If the problem is from your end then there are chances that it is because of slow or unstable internet connectivity on your streaming device. In such a case, you must restart your router so that if there is any temporary issue with the router it will get fixed. Unstable Internet connection was one of the major causes for the playback errors Hulu.

Also, if the error continues then try using Hulu on some other device or just update the network drivers because there might be chances that the network adapters of the device are not working properly.

Restart Hulu app:

It has been seen that Hulu throws a playback error if it fails to load properly while starting. So, if you are facing the error then may because your Hulu app does not load properly during startup. Restarting the Hulu app would fix this issue.

Also, if the error persists after restarting the app try restarting the whole device. After this, you can enjoy your favorite shows on Hulu without any interruption.

Clear Hulu Cache:

You can also face playback failure on Hulu because of corrupted temporary files(Apps store temporary data to improve the overall user experience). These temporary files are stored in cache memory deleting them would fix the playback issue on your device.

If you are using Hulu on an Android phone just go to settings >> App management >>App list >>Hulu app >>Storage usage >>Clear cache. If you have an iOS device just go settings>> then General settings >>iphone storage and lastly Offload app.

The streaming devices like Amazon Fire TV do not have the option to clear cache, In that case, you need to uninstall and reinstall the Hulu app

Watch Hulu video in low-quality mode:

Everyone enjoys watching their favorite shows in full HD but that requires a fast and stable internet connection. So, if you have a slow internet connection and you are trying to watch your show in HD then you might face playback failure.

So, it is better to watch your shows in low-quality mode to enjoy seamless and error-free watching experience. Also, it is one of the most effective methods in solving the playback errors in Hulu.

Update Hulu app:

The apps are provided with updates to add new features and bugs to the previous versions. So, it is a good practice to keep the apps updated to the latest version. In android, you can enable the auto-update option to automatically update the applications if any new update is rolled out. However, if you have turned off auto-update there here is how you can update your Hulu app.

  1. Open Google Play Store on your Android device.
  2. Click on the profile icon on the top right corner
  3. Then click on the manage apps and device. After that click on the manage tab
  4. After that click on the updates available option and look for the Hulu app from the list.
  5. If it is there that means an update is available for your version.

Contact Hulu support:

If the above methods didn’t help you fix the playback failure error then you must contact the Hulu support staff. If the error can be resolved from their end then they will assist you with their guidance. You can contact Hulu support from their website or social media handle.


Hulu is a great app but sometimes it just throws unnecessary apps like “Playback failure” hopefully there are ways to fix it from user’s end. Also if the above methods do not resolve your issue then just look if the Hulu server is not down.

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